Evaluate, coach and engage your customer service and sales teams to higher levels of performance.

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Ditch the speadsheets!

Up to 70% of teams are relying on spreadsheets to manage their quality and coaching. But now there's a better way...

EvaluAgent is a cloud-based quality and improvement platform that enables you to score customer-interactions, produce detailed reports, and quickly highlight opportunities for improvement; in record time and all in one place.

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Recommended by people like you…

'Excellent Quality Management System - Perfect for SMB's looking for centralised system'
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James Sharp

Proposition Director at Ashbrook

“A great addition to our Quality Assurance program.”
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James Sharp

Proposition Director at Ashbrook

“Much better than our previous system!”
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Jane Mcdouell

Proposition Director at Ashbrook

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James Sharp

Proposition Director at Ashbrook

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Shakeel Shah

Compliance Manager at Every Smart

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James Sharp

Proposition Director at Ashbrook

Watch EvaluAgent in action.

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The most connected Quality and Coaching platform.

Speed up the evaluation process, remove selection bias and bring together your data sources. EvaluAgent works as an independent platform or integrates with your favourite systems. Natively, or via an open-API.

See our Integrations
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Reg Dutton Customer Success Manager

More than just great software.

You don't have to go it alone - our team will walk you through everything.

From building an effective scorecard to improving agent engagement, our experienced customer success team will be on hand every step of the way.

EvaluAgent provides everything you need to evaluate, coach and engage your customer service and sales teams, so why wait?
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