Team Engagement: The #1 Strategy to Maintain Motivation and Sustain Service Quality

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Webinars

How To Maintain Service Quality With A Remote Team

Customer support leaders must have the ability to maintain quality of customer service no matter the emergency, natural disaster or virus outbreak.

In this short webinar, we'll be covering how to monitor, and keep quality on track when managing a remote support team.

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Watch the latest EvaluAgent best practice and product update webinars on-demand.

How to maintain service quality with remote teams
How to maintain service quality with remote teams
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Blogs and News

How customers ideas can contribute to EvaluAgent’s roadmap

By James Stewart | 2022-08-15
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5 ways to improve Customer Experience with Conversational Analytics

By Katie Stabler | 2022-07-29
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How to keep that startup magic through scaling and growth

By Katie Stabler | 2022-07-21
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What does the future hold for Quality Assurance?

By Katie Stabler | 2022-07-05
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Red Box and EvaluAgent join forces to improve call centre performance through voice data

By Sara Price | 2022-06-23
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EvaluAgent to shake up the Contact Centre AI market with the launch of Conversation Analytics

By Sara Price | 2022-06-09
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Introducing Conversation Analytics: Auto-QA and Insights have arrived!

By Matthew Jones | 2022-06-08
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Why transcription accuracy doesn't matter as much as you think

By Jodie Rhodes | 2022-05-19
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Conversation Analytics: The Secret Sauce for Superior Contact Centre Performance

By Jodie Rhodes | 2022-05-19
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Introducing our latest features: Helping you find extreme conversations and evaluate them faster!

By Jodie Rhodes | 2022-05-09
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